Terms of Service

These Terms of Service ("Terms") govern your access to and use of the services and GotGripe's websites (the "Services"), and any information, text, graphics, or other materials uploaded, downloaded or appearing on the Services (collectively referred to as "Content"). Your access to and use of the Services is conditioned on your acceptance of and compliance with these Terms. By accessing or using the Services you agree to be bound by these Terms.

You are responsible for your use of the Services, for any content you post to the Services, and for any consequences thereof. Any Content you submit, post, or display may be able to be viewed by any or all users of the Services and through third party services and websites. You should only provide Content that you are comfortable sharing with others under these Terms.

You may use the Services only if you can form a binding contract with GotGripe and are not a person barred from receiving services under the laws of the United States or other applicable jurisdiction. You may use the Services only in compliance with these Terms and all applicable local, state, national, and international laws, rules and regulations.

The Services that GotGripe provides will be evolving and the form and nature of the Services that GotGripe provides may change from time to time without prior notice to you. In addition, GotGripe may stop providing the Services (or any features within the Services) to you or users in general and may not be able to provide you with prior notice. We also retain the right to create limits on use and storage at our sole discretion at any time without prior notice to you.

The Services may include advertisements, which may be targeted to the Content or information on the Services, queries made through the Services, or other information. The types and extent of advertising by GotGripe on the Services are subject to change. In consideration for GotGripe granting you access to and use of the Services, you agree that GotGripe and its third party providers and partners may place such advertising on the Services or in connection with the display of Content or information from the Services whether submitted by you or others.

Any information that you provide to GotGripe is subject to our Privacy Policy, which governs our collection and use of your information. You understand that through your use of the Services you consent to the collection and use, as set forth in the Privacy Policy, of this information, including the transfer of this information to the United States and/or other countries for storage, processing and use by GotGripe. As part of providing you the Services, we may need to provide you with certain communications, such as service announcements and administrative messages. These communications are considered part of the Services and your GotGripe account, which you may not be able to opt-out from receiving.

You are responsible for safeguarding the password that you use to access the Services and for any activities or actions under your password. GotGripe cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

All Content, whether publicly posted or privately transmitted, is the sole responsibility of the person who originated such Content. We may not monitor or control the Content posted via the Services and, we cannot take responsibility for such Content. Any use or reliance on any Content or materials posted via the Services or obtained by you through the Services is at your own risk.

We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Services or endorse any opinions expressed via the Services. You understand that by using the Services, you may be exposed to Content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings that have been mislabeled or are otherwise deceptive. Under no circumstances will GotGripe be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Services or broadcast elsewhere.

In order to provide the Services and the ability to communicate and stay connected with others, there are some limitations on the type of content that is permitted to be published with GotGripe. These limitations comply with legal requirements and make GotGripe a better experience. We may need to change these rules from time to time and reserve the right to do so.

You may not impersonate others through the Services in a manner that does or is intended to mislead, confuse, or deceive others. We reserve the right to reclaim user names on behalf of businesses or individuals that hold legal claim or trademark on those user names. Accounts using business names and/or logos to mislead others will be permanently suspended. You may not publish or post other people's private and confidential information, such as credit card numbers, street address or Social Security/National Identity numbers, without their express authorization and permission. You may not publish or post direct, specific threats of violent acts against others. You may not use our Services for any unlawful purposes or for promotion of illegal activities. International users agree to comply with all local laws regarding online conduct and acceptable content.

You retain your rights to any Content you submit, post or display on or through the Services. By submitting, posting or displaying Content on or through the Services, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute such Content in any and all media or distribution methods (now known or later developed).

You agree that this license includes the right for GotGripe to make such Content available to other companies, organizations or individuals who partner with GotGripe for the syndication, broadcast, distribution or publication of such Content on other media and services, subject to our terms and conditions for such Content use.

Such additional uses by GotGripe, or other companies, organizations or individuals who partner with GotGripe, may be made with no compensation paid to you with respect to the Content that you submit, post, transmit or otherwise make available through the Services.

We may modify or adapt your Content in order to transmit, display or distribute it over computer networks and in various media and/or make changes to your Content as are necessary to conform and adapt that Content to any requirements or limitations of any networks, devices, services or media.

You are responsible for your use of the Services, for any Content you provide, and for any consequences thereof, including the use of your Content by other users and our third party partners. You understand that your Content may be rebroadcasted by our partners and if you do not have the right to submit Content for such use, it may subject you to liability. GotGripe will not be responsible or liable for any use of your Content by GotGripe in accordance with these Terms. You represent and warrant that you have all the rights, power and authority necessary to grant the rights granted herein to any Content that you submit.

GotGripe gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software that is provided to you by GotGripe as part of the Services. This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by GotGripe, in the manner permitted by these Terms.

All right, title, and interest in and to the Services (excluding Content provided by users) are and will remain the exclusive property of GotGripe and its licensors. The Services are protected by copyright, trademark, and other laws of both the United States and foreign countries. Nothing in the Terms gives you a right to use the GotGripe name or any of the GotGripe trademarks, logos, domain names, and other distinctive brand features. Any feedback, comments, or suggestions you may provide regarding GotGripe, or the Services is entirely voluntary and we will be free to use such feedback, comments or suggestions as we see fit and without any obligation to you.

We reserve the right at all times (but will not have an obligation) to remove or refuse to distribute any Content on the Services and to terminate users or reclaim usernames. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy applicable laws, regulations, legal processes or governmental requests, (ii) enforce the Terms, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of GotGripe, its users and the public.

Except as permitted through the Services (or these Terms), you have to use the GotGripe API if you want to reproduce, modify, create derivative works, distribute, sell, transfer, publicly display, publicly perform, transmit, or otherwise use the Content or Services.

You may not do any of the following while accessing or using the Services: (i) access, tamper with, or use non-public areas of the Services, GotGripe's computer systems, or the technical delivery systems of GotGripe's providers; (ii) probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures; (iii) access or search or attempt to access or search the Services by any means (automated or otherwise) other than through our currently available, published interfaces that are provided by GotGripe (and only pursuant to those terms and conditions), unless you have been specifically allowed to do so in a separate agreement with GotGripe; (iv) forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Services to send altered, deceptive or false source-identifying information; (v) interfere with or disrupt (or attempt to do so), the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, mail-bombing the Services, or by scripting the creation of Content in such a manner as to interfere with or create an undue burden on the Services; (vi) restrict or inhibit any user from using and enjoying the Services; (vii) perform any activity that GotGripe determines, in its sole and absolute discretion, may be harmful to any user of or to the Services.

GotGripe will attempt to protect its users from spam and abuse. Technical abuse, user abuse and harassment will not be tolerated on GotGripe.com, and will result in permanent suspension. Any accounts engaging in what we deem abusive activities are subject to permanent suspension. If you feel you are being abused or harassed please email abuse@gotgripe.com.

You may not create serial accounts for disruptive or abusive purposes, or with overlapping use cases. Mass account creation may result in suspension of all related accounts. Please note that any violation of the GotGripe Rules is cause for permanent suspension of all accounts.

You may not engage in username squatting. That is, creating accounts for the purpose of preventing others from using those account names and/or creating accounts for the purpose of selling those accounts. Accounts that are inactive for more than 6 months may also be removed without further notice.

Unless you have been specifically permitted to do so in a separate agreement with GotGripe, you agree that you will not reproduce, duplicate, copy, sell, trade or resell the Services for any purpose (excluding any services provided to you by GotGripe under a separate written agreement).

You may not publish or link to malicious content intended to damage or disrupt any user's browser or computer or to compromise any user's privacy.

You may not use the GotGripe service for the purpose of spamming anyone in any form known and any new tricks and tactics.

You may not use obscene or pornographic images in your profile picture.

Accounts engaging in any of these behaviors may be investigated for abuse. Accounts under investigation may be removed from our Search feature for quality purposes. GotGripe reserves the right to immediately terminate your account without further notice in the event that, in its judgment, you are in violation of these Terms.

Accounts created to replace suspended or terminated accounts are subject to suspension and termination.

GotGripe respects the intellectual property rights of others and expects users of the Services to do the same. We will respond to notices of alleged copyright infringement that comply with applicable law and are properly provided to us. If you believe that your Content has been copied in a way that constitutes copyright infringement, please provide us with the following information: (i) a physical or electronic signature of the copyright owner or a person authorized to act on their behalf; (ii) identification of the copyrighted work claimed to have been infringed; (iii) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material; (iv) your contact information, including your address, telephone number, and an email address; (v) a statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (vi) a statement that the information in the notification is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

We reserve the right to remove Content alleged to be infringing without prior notice and at our sole discretion. In appropriate circumstances, GotGripe reserves the right to terminate a user's account if the user is determined to be a repeat infringer. Send all pertinent information to:

GotGripe, Inc.
Attn: Copyright
P.O. Box 401
Avon, CT 06001
Email: info@GotGripe.com

Your access to and use of the Services or any Content is at your own risk. You understand and agree that the Services is provided to you on an "AS IS" and "AS AVAILABLE" basis. Without limiting the foregoing, GOTGRIPE AND ITS PARTNERS DISCLAIM ANY WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. We make no warranty and disclaim all responsibility and liability for the completeness, accuracy, availability, timeliness, security or reliability of the Services or any content thereon. GotGripe will not be responsible or liable for any harm to your computer system, loss of data, or other harm that results from your access to or use of the Services, or any Content. You also agree that GotGripe has no responsibility or liability for the deletion of, or the failure to store or to transmit, any Content and other communications maintained by the Services. We make no warranty that the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. No advice or information, whether oral or written, obtained from GotGripe or through the Services, will create any warranty not expressly made herein.

The Services may contain links to third-party websites or resources. You acknowledge and agree that we are not responsible or liable for: (i) the availability or accuracy of such websites or resources; or (ii) the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by GotGripe of such websites or resources or the content, products, or services available from such websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GOTGRIPE AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOOD-WILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (i) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (ii) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES; (iii) ANY CONTENT OBTAINED FROM THE SERVICES; AND (iv) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETHER OR NOT GOTGRIPE HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

The failure of GotGripe to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. In the event that any provision of these Terms is held to be invalid or unenforceable, the remaining provisions of these Terms will remain in full force and effect.

These Terms and any action related thereto will be governed by the laws of the State of Connecticut without regard to or application of its conflict of law provisions or your state or country of residence. All claims, legal proceedings or litigation arising in connection with the Services will be brought solely in Hartford County, Connecticut, and you consent to the jurisdiction of and venue in such courts and waive any objection as to inconvenient forum. If you are accepting these Terms on behalf of a United States federal government entity that is legally unable to accept the controlling law, jurisdiction or venue clauses above, then those clauses do not apply to you but instead these Terms and any action related thereto will be will be governed by the laws of the United States of America (without reference to conflict of laws) and, in the absence of federal law and to the extent permitted under federal law, the laws of the State of Connecticut (excluding choice of law).

These Terms, the How To Gripe and our Privacy Policy are the entire and exclusive agreement between GotGripe and you regarding the Services (excluding any services for which you have a separate agreement with GotGripe that is explicitly in addition or in place of these Terms), and these Terms supersede and replace any prior agreements between GotGripe and you regarding the Services. Other than members of the group of companies of which GotGripe is the parent, no other person or company will be third party beneficiaries to the Terms.

We may revise these Terms from time to time; the most current version will always be at gotgripe.com/terms.cfm. If the revision, in our sole discretion, is material we will notify you by way of an e-mail to the email associated with your account. By continuing to access or use the Services after those revisions become effective, you agree to be bound by the revised Terms.

These Services provided by GotGripe, Inc., P.O. Box 401, Avon, CT 06001.